Frequently Asked Questions
Welcome to our FAQ page! Here you will find answers to the most common questions about autolugu.ee. We have created this section to make information easily accessible and understandable.
What is Autolugu.ee?
Autolugu.ee is a community-based forum where people can share their experiences and observations about specific cars based on VIN code.
The platform's goal is to help used car buyers make more informed decisions before purchasing a used car.
Does Autolugu.ee use official databases or registry information?
No. Autolugu.ee does not use official state databases or automatic VIN checks. All content comes from users' personal experiences, observations, and shared information linked to a specific car's VIN code.
Is the information shared on Autolugu.ee official or guaranteed?
No. Information published on Autolugu.ee is opinion-based and community-driven, and is not an official assessment, expert opinion, or guarantee. We always recommend using professional pre-purchase inspections and official channels as well.
Who is responsible for content published on Autolugu.ee?
Each user is responsible for their own published content. Autolugu.ee is not responsible for users' opinions or claims, but moderates content according to applicable rules and removes inappropriate or rule-violating content when necessary.
Is lying or defamation allowed?
No. Knowingly spreading false information, defamation, and malicious deception are not allowed. Estonian laws also apply online, and if necessary, a user may be held liable even with an anonymous account.
Is VIN code-based discussion legal?
Yes. VIN code is a public technical identifier, and expressing opinions and experiences about a specific vehicle is legal in Estonia. A lawyer was consulted during the project's creation, and Autolugu.ee operates within the framework of applicable law.
Who can read Autolugu.ee content?
Everyone. Autolugu.ee content is public, and discussions can be read by unregistered visitors as well.
Who can add topics and comment?
Only registered users can add topics and comments. This helps keep discussions more substantial and reduces malicious behavior.
How do I start a discussion about a specific car?
A registered user can enter a car's VIN code and create a discussion thread dedicated to that car. If a thread already exists, you can join it and share your experiences.
Does Autolugu.ee have mileage information?
Autolugu.ee does not provide official mileage verification. If there is information about mileage, it comes from users' experiences, pre-purchase inspections, or observations. We always recommend using official sources and professional inspection for mileage verification.
Is using the platform free?
Yes.
How was Autolugu.ee born?
Autolugu.ee was born from a desire to make the used car market more transparent. Many people waste time and money when buying a car, traveling long distances or discovering problems only after purchase. Shared community experiences help prevent these situations.
How can I contribute to Autolugu.ee's development?
If you have seen, inspected, or owned a car, you can share your experiences based on VIN code. Every observation added helps others make better decisions and increases the platform's value for everyone.
Can a seller remove information about themselves?
Autolugu.ee deals with users' experiences and opinions. Content-related disputes are resolved according to the rules,
and content is moderated when necessary. For justified cases, please contact info@autolugu.ee
Can the Autolugu.ee project be supported?
Yes. Any support, ideas, and suggestions are welcome.
We are looking for people and companies who share the same goal –
to make the used car market more transparent. If you have good ideas, cooperation offers, or interest in supporting the project,
write to us at info@autolugu.ee
How do I report complaints or problems with content?
If you notice inappropriate content,
false information, or have complaints, please let us know by email at info@autolugu.ee. All inquiries are handled according to applicable rules,
and content is moderated or removed when necessary.
Note
If you have questions that are not answered here, feel free to contact info@autolugu.ee